Welcome to Production Control Shared Services Center

The Production Control Shared Service Center (PCSSC) is a UC multi-campus organization. The PCSSC is responsible for delivering workload automation, batch scheduling and file transfer services in IBM mainframe and distributed (Unix, Windows, Linux) platform environments.

Our customers include UC Berkeley, UC San Francisco, UC Office of the President and UCPath. Our services are used for IT application support organizations and Users of UC business applications such as Payroll, Financial Systems, UC Retirement System, Student Systems and Human Resources.  

How to Request Service

Request Help through ServiceNow Ticketing System:

uc-pcssc-tickets@berkeley.edu 

Call Center Infomation:

Phone: (510) 664-4770

Hours of Operation:

24 x 7 x 365